Refund Policy

Thank you for shopping at Royal Pop. If you are not completely satisfied with your purchase, we are here to help. Please read our refund policy carefully to understand how we handle refunds for returned items.

Eligibility for Refunds

We offer refunds for items returned within 14 days of the delivery date. To be eligible for a refund:

• The item must be unused and in the same condition in which you received it.

• The item must be returned in its original packaging.

• The item must show no signs of wear, damage, or misuse.

• You must provide proof of purchase (such as an order confirmation or receipt).

Refund Process

Return Request
To initiate a return, please contact us at contact@royal-pop.com with your order number and the reason for the return.

Return Shipping
Once your return request is approved, you will receive a return label and instructions on how to send your item to our return address at:
Royal Pop, [Your business address]

Inspection and Approval
Once we receive your item, it will be inspected. We will notify you whether your refund has been approved or rejected.

Refund Timeframe
If approved, your refund will be processed within 10 business days. The amount will be credited to your original method of payment.

Non-Refundable Items

The following items are non-refundable:

• Items returned after the 14-day return period has expired.

• Products that are not in their original condition or are missing parts due to customer error.

• Sale items (if marked as final sale).

Late or Missing Refunds

If you have not received your refund after 10 business days:

• Check your bank account again.

• Contact your card provider, as it may take some time before your refund is officially posted.

• If you have done all of this and still have not received your refund, please contact us at contact@royal-pop.com.

If you have any questions about your order or the refund process, our customer support team will be happy to assist you. Please do not hesitate to contact us.

Website: royal-pop.com